WA Link — WhatsApp messaging API, walinkapi.com

Email us

Support and billing: [email protected]

We answer every email, normally within one business day. There is no phone queue and no ticket you have to chase.

Support desk

If you already have an account, the fastest route is the support section inside your dashboard — messages there arrive with your account and plan details already attached.

What to include

• The email address on your account.
• Your order id, if the question is about a payment — you will find it on the Invoices page of your dashboard.
• The instance id and roughly when the problem happened, if the question is about sending.

Billing, refunds and cancellations

Card payments are processed by Dodo Payments as Merchant of Record, so that is the name you will see on your statement. For anything to do with a charge, a refund or closing your account, email [email protected] — see our Refund & Cancellation Policy for what we can do and how long it takes.

Policies

Terms & Conditions · Privacy Policy · Refund & Cancellation Policy